FAQs
FAQ
About the Product
What is the 20-in-1 Cleaning Kit?
The 20-in-1 Cleaning Kit is a premium set of tools designed to clean your iPhone, headphones, keyboard, and other gadgets. Each tool is made for safety, efficiency, and long-lasting use.
Where is the Cleaning Kit based?
We are an online store, shipping our cleaning kits worldwide to ensure your devices stay spotless wherever you are.
Ordering & Payment
How can I place an order?
Browse our website, add your favorite Cleaning Kit to the cart, and proceed to checkout. Follow the secure instructions to complete your purchase.
What payment methods do you accept?
We accept major credit and debit cards – Visa, MasterCard, American Express, Maestro – as well as Apple Pay, Google Pay, PayPal, Shop Pay, and other secure methods at checkout.
Shipping & Delivery
Where do you ship to?
We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand.
How long does shipping take?
All orders are processed within 1–2 business days. Transit time: 5–8 business days. Delivery times may vary due to customs or local postal services.
How much does shipping cost?
Shipping is always free.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package in real time.
Returns & Refunds
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not completely satisfied, you may return your Cleaning Kit within 60 days of delivery for a refund or exchange. Items must be in their original packaging.
How do I initiate a return?
Contact our support team with your order details, and we will provide instructions for returning your product.
Do you cover return shipping costs?
Return shipping is the responsibility of the customer unless the item arrived damaged or defective.
When will I receive my refund?
Refunds are processed within 7 business days after we receive the returned item and will be credited to your original payment method.
Customer Support
How can I contact customer service?
Our support team is available to help with any questions:
Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to stay updated on special offers, exclusive discounts, and new product launches.